Great for the purchase . . . not so great on the buyback. When I purchased some gold and silver from Gold Alliance, Fred Abadi was very helpful and professional and I enjoyed working with him. But when I needed to sell some of my gold, I was sent to Kyle who told me they had to make a 20% profit when they bought the gold back!! Fortunately, the spot price of gold had risen roughly 20% in the meantime so I was able to at least break even on my sale but I'll never use Gold Alliance again when I need to sell my gold. Buyer (actually, seller) beware!!

My experience was great My experience was great. I would say at least 4.5 stars. I know there is always room for improvement, but Kyle did an excellent job keeping me informed, answering my questions and making sure I could get what I wanted. I am very pleased based on the information provided and the customer service was excellent. Thank you for your help Kyle. You were awesome with a great attitude.

Brandon with Gold Alliance is so easy… Brandon with Gold Alliance is so easy to work with! He takes the time to educate you about the Gold and Silver market. I was a little apprehensive about putting my 401K savings into Gold Bouillon and Silver investment. Brandon was very patient and his staff, Wendy and Tish are exceptional assistants with all the details. I would highly recommend them if you are looking to convert your 401K and IRA to Gold and Silver!

If I could give more stars I would If I could give more stars I would. From beginning to end the process and experience exceeding my expectations. Kevin Troy and Wendy Dividian were incredible to work with. Professional, but fun and kind, incredibly excellent communicator! Made everything very easy to understand! Going to send a referral or two your way next! Mind blown really! Thanks again!!!

Customer service was great Customer service was great. They called back in a timely manner and answered all my questions throughly. Setting up payment was easy and product was delivered as scheduled. They called to confirm shipment and to verify when received. Would highly recommend talking to them about your gold/silver needs. Tracey and Fred were wonderful. Thank you all.