Kyle Greear
GBMonument has the best service and prices Defiantly recommend Monument Metals as i have purchased many times now. I have always received the best service and the best prices. I also had an incident where my order was lost in the mailing system and after some time of waiting they just decided to send me a new order without waiting for the recovery of the lost metals package. So with that experience I put Monument in my top 3 for life.
Jeremy Anne F
GBShaky at First but I understand the security measures I was super excited to order from them. They ended up canceling my order without notifying me. I told them I’m a new customer and didn’t even try to keep my business. They told me the only way for me to order is by phone and I can’t even pay via my checking account because they flagged it as fraud. They couldn’t tell me the exact reason why it was declined. Update: really impressed with the response from them. I was able to sort out the order issue and the CFO personally called me to make sure I don’t have any other issues. I will update again once I get my order.
Cat Herder
GBExcellent service Excellent service. Every order I have received has been in pristine condition. The people who answer the phone are a cut above the usual no-service departments of many of the other firms out there. Daniel who answered the phone at Monument Metals customer service was a pleasure to talk with and helped me out when I entered the wrong data repeatedly and locked myself out. I can and will do business with Monument Metals in the future.
Brian
GBGreat value and fast shipping. Their credit card prices are very fair and processing is very fast. I placed two orders very close to each other and they neatly combined everything into one shipment. This simplified the tracking of the items and eliminated the hassle of unpacking multiple boxes. Items were carefully and considerately packaged. I’ve probably purchased bullion from over a hundred different sellers over the years and Monument Metals is quickly becoming my go to source for government minted bullion coins because of their awesome deals.
Tyler Raggard
GBAll 10 2022 Silver Canadien Maples… All 10 2022 Silver Canadien Maples leaves were loose from their flips and scratching each other tumbling around during transit. Also my package was shipped from Maryland to Seattle before coming to Florida. Whereas the usual course is Fredrick, MD to Linthicum, MD to Jacksonville, FL then Pensacola, FL. Main problem being the first described.