We were super lucky to have Thien Mach… We were super lucky to have Thien Mach as our loan officer. He was very patient with us as first time home buyers and was always available to answer our questions and was very responsive to emails, text messages and phone call. This man even answered our call when he was helping a family member move into their dorm at school. Truly exceptional customer service from Lower.com and Thien and without Thien and his team, I'd have grown a few more gray hairs. Thank you!

Never heard back sounds great until you fill and application out, you speak with someone that says they will contact you back in 30 minutes with numbers but never hear anything. Sent text and called. Legally you have to supply certain docs with an application so I will be reporting you!

Repeat customer with Nick, can't recommend enough Three times now Nick has saved us thousands of dollars and helped secure us an outstanding rate or helped us with a HELOC. He makes himself available at all hours, is incredibly responsive, and makes the entire process effortless. He is an absolute pleasure to do business with.

Nick did a wonderful job keeping me… Nick did a wonderful job keeping me informed of what was going on and what was needed all along the way. Highly recommend Lower.

Tyler Farrell We really appreciate how Tyler Farrell's attention to detail helped us understand all aspects of the loan process. At each step he would review what we had just gone over to insure we understood. There were some questions and he patiently clarified them to our satisfaction. His professional approach and follow up represents his company well. He would always ask “Any questions?) at the close of our meetings.