Robert Johnson Open Road
GBTrusting and Compassionate I would like to take the time to acknowledge the outstanding assistance that we received from Ian Holck. We would not be in our home if it was not for the patients and attention to detail that Ian showed during the whole home buying process. My wife and I were homeless and desperately seeking a place to call our own. We submitted our loan paperwork to your company and the moment that Ian got involved our stress level decreased drastically. He took the time to always answer our questions and ensured we understood the process at every step. At one point we thought we had lost the home but in a matter of a day he was able to turn the whole thing around and we were approved for our home. Ian is a shining example of what good customer service is and would recommend him to anyone that we meet as the person to talk to when getting a home loan. Thank you Ian and god bless from the Johnson’s.
Heather Woods
GBRecommend! Brittany and Lois handled all of our refinancing needs and made the process quick and painless. From start to finish, we refinanced our home within 30 days, and that’s even amid the coronavirus shutdown. Lois was very prompt with replies and communicated efficiently. Majority of the communication was done electronically, via email, which I appreciate. I def commend. Easy peasy!
Roger Duke
GBGreat Team Players Our experience with Brittany and Lois was remarkable. Brittany gave us the assurance that the loan would work out and Lois worked with us through the loan transaction process. Her knowledge and, at times sense of humor, gave us the support we needed. An amazing team, we would recommend their company to homebuyers and owners looking to refinance.
Erin Worrell
GBGet Abigail and team in your corner! Abigail, Samantha and the team were fantastic to work through from beginning to end. No matter how many questions we had (or my level of anxiety!) they got us to the right answer, made sure everything was running on track, and got us a great mortgage so we could buy our dream house. Abigail took the time to work with us to figure out our best financial situation so that we could compete in the current hot market. I recommend them to everyone!
Duane
GB1st time home buyer There is only one thing that I did not like n was leery of. The fact that my loan agent was out of town. Came up a local phone number when he contacted me but the agency was located in another state. For being a first time home buying I would of preferred someone that I could of met n been able to go over paperwork in person.