MyChargeBack

1441 Broadway, 3rd Floor, PMB #3111, 10018, New York, United States
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3.15
Based on 20 Reviews

5

45.00%

4

5.00%

3

10.00%

2

0.00%

1

40.00%
About MyChargeBack

MyChargeBack firmly believes that an open, free platform allowing consumers to share their experiences with service providers is a vital asset for any business. For us, it provides access to feedback that we might otherwise not receive. And we genuinely appreciate all legitimate comments that have been posted here, both positive and negative, because they have allowed us to resolve outstanding issues, improve our products and services and better serve our clients. Unfortunately, however, Trustpilot is a thoroughly unreliable platform for consumers who wish to determine the reliability of a merchant. The algorithms developed by its anonymous and unresponsive "Content Integrity Team" are poorly designed and, as a result, regularly delete legitimate 5-star reviews submitted by real consumers who have had genuine service-related experiences. For example, in 2023 alone, Trustpilot removed approximately 30 such 5-star reviews from our page. MyChargeBack would be pleased to provide copies of those deleted but legitimate reviews to anyone who asks. In addition, due to certain ambiguities in Trustpilot rules, many fake reviews posted by spammers, scammers, hackers, and competitors remain online, even though its so-called "Content Integrity Team" does claim it attempts to interdict them. As of August 30, 2022, Trustpilot had removed 551 fake reviews that were on this page, a full 70% more than those that remained. We are not the only ones who have noted Trustpilot's erratic policies. Indeed, similar observations have been posted on Trustpilot’s own Trustpilot page. Unfortunately, we have to conclude that the wide gaps in Trustpilot’s platform create an opportunity for those with ulterior motives to mislead potential and current clients. Instead of assisting consumers in making an educated decision whether to use our services, they may be left confused. Trustpilot is a discredited source. The constant monitoring and attempt at managing fake reviews, of course, requires a substantial commitment of time and manpower. Trustpilot's institutional negligence forces us to undertake that commitment in order to ensure as much as possible that the comments posted are legitimate. If you are a consumer who does seek informed advice about MyChargeBack, we have former clients worldwide who would be happy to share their real experience with you. If you would like to schedule a meeting or follow-up with someone on our team, please register directly on our website. Whether you chose to work with MyChargeBack or not, we wish you much success. And if you, like us, are a vendor, you are best advised to beware Trustpilot and opt to cooperate with one of its more dependable competitors instead.

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customer
CA

You only help people that were scammed… You only help people that were scammed for larger amounts of money. A scam is a scam and if these scammers can get away with scams under a certain amount of money they will scam thousands of people for less money knowing it’s not important to you therefore getting away with scamming millions. Shouldn’t matter the amount because the crime is still the same.

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Willems
NL

Mychargeback.com is realy commited to their customers to help them the best way possible and do all what is needed. Hi All I want to say many thanks to Evan and his team for all those years of supporting me in trying to get some money back from a scam happening to me in 2018/19. Dispite that we didn't get the guilty people and the lost money back, they still stay continuing their attention and work on my case and they will not stop to find a way and create a positive outcome even after so many years. I am very greatfull for their way of supporting me.

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Peter Wong
NL

Oplichters en het kost nog veel geld… Oplichters en het kost nog veel geld ook. Wegblijven bij deze gasten! Gezien het antwoord geeft al aan dat ze totaal niet geinteresseerd zijn in hun klanten; I made payments to MyCB, to the so called lawyer firm Yoram Fay, had contact with a certain Saul, Evan, David, Nate, Andrew, Stevan and many others, or are these all ONE person? I have sent an Apostille to the so called lawyers firm and so on. I just do not understand that there are satisfied "clients". Maybe because they solve problems randomly. So far, to me, it's an other, money costing, scam company! Shame on you.

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Benjamin Haynes
GB

White Glove Treatment White Glove Treatment. This company is all hands on deck. They're responsive, actively reaching out as the process of finding lost funds is being pursued. I'm still working with them and just received an incredibly well-prepared report of what happened to me behind the curtains with regard to the scam to which I fell prey. This makes the work of any detective complete, as they have everything they need on hand. With so many scams occurring post-pandemic, I would highly recommend anyone who has suffered a financial loss to work with the folks at MyChargeBack, as they are there for those who really need them. The regular, middle class, who are largely ignored by the police due to the massive amount of fraud being perpetrated on the public. These people are incredible. As a customer/client, I've never been so seen and helped, and it's been a huge encouragement through one of the most difficult times of my life.

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Erik Alda
GB

Terrible service Terrible service My case manager is defensive, slow, and constantly denies what she has said earlier. They have delivered on one third of what they are supposed to deliver. I have stopped paying them until they do their job. Here is what their response is going to be: your case was complex and we did everything in our power blah blah blah. No they have not and I can prove it I encourage you to be careful dealing with this company.

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