Better

175 Greenwich St., Fl. 59, 10007, New York, United States
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4.35
Based on 20 Reviews

5

70.00%

4

15.00%

3

5.00%

2

0.00%

1

10.00%
About Better

We’re one of the fastest growing homeownership companies in America. Why? Because we’re building a better way to get home and our customers love it. By combining the technology people expect with a seamless customer service experience, we’re making homeownership so simple it feels magical. In 2018 alone, we helped over 10,000 families get home, saving them on average $3,500 in upfront fees and days of stress-filled time. And we’re just getting started. Our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, Ally Bank, Pine Brook and others have invested over $85MM in Better and our vision of making homeownership magical.

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Jeff
GB

Great first experience with Mortgage Had a great experience with my first every mortgage with Better. Jamie O and Chantel C made the experience streamlined and efficient at every turn. Would highly recommend using them for any mortgage needs!

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Shalini Kusuru
GB

Better Mortgage made my American Dream… Better Mortgage made my American Dream come true!!! It was quick and easy process going through each anf every step and highly recommended them.

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Shilpa Gollamudi
GB

5 stars for working with Jamie 5 stars for working with Jamie, she was our dedicated agent. Jamie was excellent, prompt and very understanding of any issues coming up as we went through this entire process which can be complicated , time consuming and quite daunting. I had to drop a star as we had few bumps along our closing process where another agent was working with us. But as Jamie was our dedicated agent, she helped us out here as well and ensured a smooth closing despite few problems along the way.

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Rbk
GB

WASTE OF TIME-Go elsewhere Better took 5 weeks to consider my application. They gave me pre approval immediately, and ‘approval’ after 2 weeks. Three weeks later, while submitting final paperwork to initiate my closing, my loan was canceled. They cited a late on my record that was AVAILABLE AND DISCUSSED WITH THEM 3 weeks earlier! They used approval personnel in 3 separate states to assess my file, and apparently one hand was not talking to the other. They then kept my loan OPEN AND APPROVED on their site for another FIVE DAYS, even asking me (after their denial email) for additional paperwork needed for the ‘closing.’ They also changed my home insurance, adding themselves and cancelling off my current lender, and never even bothered to correct the matter days after they denied the loan!! I had to do it. I subsequently got the loan (closed it) I wanted this same week thru a competitor in FIVE DAYS. They still had my loan as open and approved, despite their careless denial email. DO NOT WASTE YOUR TIME. You can find BETTER..I did!

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Maryanne Gomez
GB

The most streamlined mortgage experience I've ever encountered! The platform is extremely user friendly. The fact that everything is broken up into daily tasks, makes the whole process so much less overwhelming. The team at Better was always quick to respond to any questions I had, and were always happy to help. I highly recommend this company for your mortgage and refinance needs. Five stars.

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