This was the easiest roll over ever This was the easiest roll over ever. GoldStar Trust walked me through the entire process. Calling several times for follow up, was there on the phone when dealing with TSP, and answering any questions. Made the process incredibly easy.

This was my first experience doing such… This was my first experience doing such a transaction and I found everyone very professional and helpful getting through this process. I do look forward to working with GoldStar in the future.

You may want to look elsewhere I'm losing faith in GoldStar's ability to manage my IRA. I sent in a sell order for some of my precious metals on 4/4. It is now 5/1 and there is no indication when the sale of my metals will go through. This shouldn't be that hard. I'm surprised my PM dealer didn't pull the plug on this transaction, what with taking this long for them to get the metals. I'm concerned now for the remainder of my portfolio. I don't know if I can trust GoldStar to represent my interests or manage my IRA responsibly. On top of that, today I received a letter from Centennial Bank (GoldStar Trust Company is a division of Centennial Bank) that my account was hacked into and my personal info stolen, including account #'s. Icing on the cake. Wonderful. If you are considering GoldStar for your retirement account needs perhaps you should look elsewhere. Unless they get their act together, I'd recommend some other custodian. There are a slew of them. Perhaps you'd be better served by some other company.

Excellent Support I've made several calls to GoldStar Trust Company to set up my Traditional IRA. They have been very helpful and patiently helped me navigate the process. (Just what you might expect from a small town in Texas.)

Memory refreshed regarding IRA mechanics It has been several years since opening an IRA account with GoldStar Trust Company. My memory needed refreshing. Concerns over metals storage and mechanics of money transfer/metals purchase were answered. Emails sent to acknowledge receipt of transfer request and transfer completion were quick and timely.