Sean Reynolds was the representative… Sean Reynolds was the representative who assisted with my selection. This being my first time I was not sure what to expect. My experience was exceptional and so was Sean! Professional, patient and personable!! He made sure I understood what was explained by continually asking questions. Thank you, GoldStar Trust for living up to the reputation that has been given in the reviews I read before making my choice.

Excellent Support I've made several calls to GoldStar Trust Company to set up my Traditional IRA. They have been very helpful and patiently helped me navigate the process. (Just what you might expect from a small town in Texas.)

This was the easiest roll over ever This was the easiest roll over ever. GoldStar Trust walked me through the entire process. Calling several times for follow up, was there on the phone when dealing with TSP, and answering any questions. Made the process incredibly easy.

This was my first experience doing such… This was my first experience doing such a transaction and I found everyone very professional and helpful getting through this process. I do look forward to working with GoldStar in the future.

I would not recommend using this… I would not recommend using this company. The staff is incompetent (exemplified by emails that don't make any sense because there are no full sentences). Additionally, when forms are sent to them by other institutions (such as the precious metals brokers) they are completely ignored. When calling to ask why the action has not been taken, the reply is "We did not receive the form". To my response "Yes it was sent on this date and this date AND a third date" the answer is "OK, I will go look for it". They charge fees for every little thing, an egregious amount in my opinion.