Julianne
GBEasy process with lots of support I felt that I had a lot of support throughout the process, making it easy to understand and complete. Bill was responsive and worked quickly to get my application through to approval. He walked me through every step of the way, answered every question, and communicated clearly about what was needed.
Robert and Beverly
GBOur experience with Hometap. Our assigned Investment Manager, Keith Lindsey, could not have been nicer! Very helpful in the procedure and understanding what was needed, etc. All went fast and smooth, all the way until the final investment disclosure documents were sent to us to read over carefully. We had our financial adviser read over the disclosure and we found that most of the waivers were very vague and not clear to her or us. Our assigned manager Keith took note of all our concerns and questionable waivers and handed them over to his support group for answers and clarification. The answers from the support group that came back were not fully understood or clarified. If better understanding and changes made to the disclosure, we may have gone through with this deal.
Nancy
GBJustin was extremely knowledgeable and… Justin was extremely knowledgeable and answered all my questions. He was patient and explained everything so that I could understand. He was always polite and professional.
Jami
GBRachelle was wonderful to work with Rachelle was wonderful to work with. Very helpful, patient and knowledgeable about this process. We would recommend Hometap, and we appreciate that this option exists, that allows homeowners access to their equity.
Yavine
GBI was scared at first but a Danielle… I was scared at first but a Danielle was just a call or email away. She answered all my questions and made me feel secure in my decisions.