Like talking to family The lady I spoke with was kind and easy to talk to. My last experience was so bad I almost cancelled. The lady talked over me and was so mean I actually almost cried. They raised my insurance and didn't tell me and she made me feel stupid for not knowing. My current phone call today was completely different. She laughed and was so helpful. Felt like I was talking to a family member.

Pauline helped me and was exceptional -

The agent Pauline was most resourceful… The agent Pauline was most resourceful very knowledgeable and empathetic, agents like her are a dying breed and rare. Give her a raise and hold on to her services.

Pauline was amazing!!! Pauline was amazing!!!! Great attitude, very amicable. I truly appreciate all of her help. She is a blessing to have on your team.

I like this insrance only had to waite… I like this insrance only had to waite over 6 months to fix my car after a deer smacked the side of her. Was horrible trying to get back and forth 45 min from anywhere while pregnate. After a few months of that my car was finally fixed after I treated to get a lawyer involved surprisingly stuck with this insurance but due to that situation my insurance went from 359 to 149 then I rerended someone and it went up a dollar but 150 for full coverage on a 2014 isn't to bad expecilly because I got a limited edition car. They do eventually fix your car but it takes time. They didn't fix the car I rerended because the girl didn't even have a license and her car was dented from a previous issue my car hit hers going 1mph in a parking lot but with all that I'd still recommend this insurance 👌 better quote than farmers and geico at least for me and the customer service isn't bad either I only threated a lawyer because I love 45 min from any hospital and I was 8 months pregnate