Joe Battaglia
GBOutstanding Customer Service I received outstanding customer service from Jack and Michelle. They answered my calls, listened thoroughly to what I had to say, and delivered what they said they would in a timely manner. After shopping around, Champion Car Warranty gave me the best policy at the most affordable price. Everyone I spoke with was honest, which goes a long way. Thank you Joe Battaglia
Colleen B
GBThe sales people at Champion are beyond… The sales people at Champion are beyond understanding and helpful. I purchased a plan from the on June 26 2023. A month later, I had an urgent family matter come up and was strapped for cash. I called and spoke with Jack Taylor. I explained the situation and Jack was super sympathetic and immediately gave me a full refund back to my card.once I get back on my feet financially I'll definitely be giving then a call to purchase my policy.
NIck S.
GBAnswer you phones and reply to emails Very hard to get incontact with anyone. Once you do get to talk they will most likely send you to a voice mail and will not hear from anyone one, after that, when you call you sit on hold tell the line goes dead. But if you call with a different # they will answer and then send you to voice mail. So there is no issue with the phone system, they just block/put you on a no answer list. They will not authorize even a 1/4 of the price on the parts as I have also seen on other post here. Also if you call, instead of pressing 1, 2, or 3, use ext 702-708 to get directly to people and be able to leave messages
Evan Hudson
GBVery professional I bought a policy from them 4 months back on my '07 RAV4. The car started constantly having a problem with low brake fluid no matter how many times I topped it up. Finally got around to taking it in for repair, turned out the master brake cylinder needed to be replaced. My shop sent an invoice to Champion, which they paid out the same day. Very professional company and customer service has been nothing but courteous whenever myself or the shop has called. Appreciate all their help and prompt service. These guys get 5 stars from me!
Lester Craig
GBTimely and courteous service I'd like to thank champion for making my recent experience quick and easy. I have their policy and took my car in because it was giving me a bumpy ride. Mechanic communicated with Champion and told them the engine mount needed replacing. Champion approved and payed the shop directly and promptly. Great customer service especially from Michelle Perry.