Joel
GBI have the best Advantage Plan because… I have the best Advantage Plan because e-TeleQuote provided me with plan comparisons that I was unaware of. The service was second to none. I wasn’t sure after one call. So the agent worked with me until I was completely satisfied. Thanks for your patience and professionalism.
Stephen Parks
GBNEVER trust a company that spoofs its phone number Their foreign call centers bombard cellular customers with harassing spam calls. They refuse to answer any questions regarding why they continue to call after requesting to be removed from their list. Never trust a company that has to spoof their phone numbers in order to build a customer/victim base.
Vicki Noyes
GBIT'S TOO LONG TO PUT HERE! IT'S TOO LONG TO PUT HERE!! WE HAVE NEVER DEALT WITH A WORSE AGENT THAN JUSTIN, EVER IN OUR LIVES!! I TRIED CALLING A CEO OF EASYMEDICARE & GOT NOTHING BUT FOREIGN PEOPLE THAT I COULD NOT UNDERSTAND!! THEY SAID THEY WOULD GET A MESSAGE TO UPPER MANAGEMENT TO CALL ME...BUT NO ONE EVER DID! THANK YOU FOR NOTHING & I DO NOT WANT TO FILL OUT YOUR RATING BEYOND THE 1ST QUESTION!! ASK JUSTIN HOW HE HUNG UP ON ME & SAID HE WOULD CALL ME BACK IN 10 MINS AFTER I DISCOVERED HIS LIES!! HE NEVER CALLED ME BACK & I LEFT 5 VOICEMAIL MESSAGES TO RETURN MY CALL...NOTHING!!!
MICHELLE T EDWARDS
GB"My acceptance of a licensed Health Care advocate" I called the Florida Health Department to find out about traveling restrictions during covid-19. A nice young lady answered the call and told me what she could possibly help me with. She was a Healthcare Advocate and asked me about my health insurance. in accepting her help I was informed of many things I did not know about and for my health insurance. She was patient, very knowledgeable, kind, considerate and helpful. I'm very grateful I accepted her help!
Thomas Johnstone
GBWow what an exemplary employee you have… Wow what an exemplary employee you have in Ms. Martin. Not only was she always professional and efficient but seemed to me to be quite personable. In my experience she demonstrated a level of genuine empathy and caring that is sorely lacking in most telephone based service situations. I speak to you not as a general client but as an individual who managed massive telephone sales centers for a major US airline. For better or worse I tend to hold telephone representatives to a high standard. Ms.Martin was able to turn me from planning to simply say no thank you and hanging up to accepting that she had information that I needed. I felt that she actually heard and understood what I said. She obviously knows the difference between actively listening and hearing the words coming through the phone. Sincerely, Thomas Johnstone