Valerie
GBDo not I repeat do not get Endurance… Do not I repeat do not get Endurance Warranty coverage they do not want to pay out claims. I had a claim for timing belt on 2015 Volvo;they requested last 3 oil change receipts that I provided, because one of them was written out from Tire comp they denied my claim. I then submitted a new document that tire comp gave me w all my info on it. They still denied claim and accused me of altering the receipt(I'm a Officr* I would never do that). Any excuse to deny paying!! I have one payment left on my secure plus policy. This company is a joke! I'm filing complaints against w Better Business Bureau, and I'm retaining a LAWYER. They actually accused me of forging the receipt I resubmitted. They are awful! Save yourself the stress dont bother.
Lakshmi Sampath
GBEndurance Review I called the company and talked to a representative. She gave me all the details, terms and fees.we talked for about ten minutes. Then she talked to get approval from her manager. We finally agreed on a price and completed the transaction.
Steve
GBExtremely poor customer service I called Endurance Vehicle Warranty, about a quote. I spoke with "John". He was extremely pushy and very high pressured. At one point he told me, "Steve, I'm just trying to...", I interrupted hom, and told him, that I think it best to end the call. At that point, I called and lodged a complaint with Endurance customer service. If that's their culture at Endurance to try and strong arm their prospective customers, then they'll be losing more customers than just me.
Tim Large
GBReceiving emails about coverage. I started to receive emails stating I had not yet signed up for Endurance protection. Since I had purchased Endurance protection in December, 2023, I contacted them and they stated I was covered and they would stop the emails stating I was not covered. They quickly took care of this issue.
Rich
GBProfessional & Professional Customer Service When I first contacted Endurance, Robert was the person I spoke with. After receiving information from him I thought about the program for a few weeks. He respectfully stayed in contact with me and answered my questions as I posed them and I never felt pressured into making a decision. Robert's position is that if it makes sense, I'll come to the right decision. I had a previous experience with another extended warranty provider which was terrible. We bought our new GMC and then I contacted Robert to become an Endurance customer. He was professional during every contact we had and he is the main reason for choosing Endurance.