Easy to use great rates an discounts -

Insurance I haven’t had any issues they are always so nice and helpful and the quote they give you is it there is no surprises progressive gave me a quote then when it was time to pay changed it no at this insurance what you see is what you get

Thanks for your service -

Not Sure About Novo When I was purchasing my insurance policy, the website gave me the price for the first month's payment and also indicated what my next monthly payment would be. I then downloaded the app and next month's payment was $5 higher than what the website said it would be. I contacted customer service via chat, Tasha was nice and helpful, but she indicated that Novo charges a $5 "processing" fee with every payment. I looked over the paperwork before buying the policy and didn't see that mentioned anywhere. I feel it's somewhat dishonest to say "here is what you'll be paying next month" and not have it be accurate, especially since they obviously know they'll be charging a $5 fee for each installment paid. Again, I didn't see the $5 fee mentioned anywhere. I think it's odd that they have a processing fee on the monthly payments anyway but for it to be added on in a sneaky way like that seems incredibly shady and is definitely making me second-guess and feel much less comfortable using Novo for car insurance.

The quick response The quick response, the process and the rates were good enough for me. Affordable and easy app setup.