This company charges you $50 dollars if… This company charges you $50 dollars if you cancel for ANY reason or they cancel you before your renewal. I just got them on July 22nd but it was a big mistake!! The customer service I received from this company makes me know I will NEVER go back. They are a smaller company and with these practices they will stay just that. I went and got a 6 month policy from Progressive and it was cheaper plus their customer service is wonderful and available when you need them! Do yourself a favor and don’t go with this company. They put this information on the hard copy of the application page at the very bottom which is shady. They also refuse to set a future cancellation date without proof of new coverage. I work for an insurance company and no it it is NOT STANDARD to charge a $50 dollar fee regardless of the cancellation reason as my company does not do it and we are a bigger company!

Easy process to get auto insurance -

The only problem I had was you quoted… The only problem I had was you quoted me a price of &92.00 something then it said $126.67 now it says next month $131.67 so it went up from what it said originally before purchase then went up again before the next month so I am confused

I just purchased insurance from Novo… I just purchased insurance from Novo Insurance on the 12th. The only reason I am giving 4 Star 🌟 is because I was reading my policy and it stated that I had roadside assistance and I was chatting with the best customer service representative Tasha M and she advised that they do not have the Roadside Assistance Plan and nowadays that's a good Program to have when your out on the road!! I also can't get the App on my phone its not compatible with any of my 3 phones that I have! I am assuming that Novo Insurance is fairly a new Insurance Company and that the kinks will work out soon! I left Geico Insurance Company after 3 years due to the Customer Service and letting me switch to a month to month Plan due to my policy that continued to Increase every 6 months and I rarely drive far from home, I work from home so the only time I do go anywhere is only 1½ miles round trip to the grocery store and if I want Fast-food 🍔 you can also drive less than a mile round-trip from my house! Geico raised my policy from the first day of $533 to $756 and that's when I called and the only explanation I was given was due to the area I live in, which BTW is calm, quite and my neighbors are the best we ALL watch out for one another and we have "BLOCK WATCH" 24/7 365!! I know that I wasn't getting the truth of why my policy NEVER DECREASED WITH ALL THE "GREAT & AWESOME DISCOUNTS" THAT I WAS GETTING! NOVO AUTO INSURANCE IS AWESOME IN MY OPINION AND IF THAT CHANGES I WILL MOST DEFINITELY CHANGE MY RATING!!! I HOPE TO HEAR THAT ROADSIDE ASSISTANCE IS IN THE NEAR NEAR VERY NEAR FUTURE 🔮 ASAP AND I CAN GET THE APP ON GOOGLE PLAY ASAP AS WELL!!

Unprofessional -