Total scam it was "snuck in" on a… Total scam it was "snuck in" on a recent golf order that was already protected by FedEx insurance. There is no live person to speak with at Extend only a bot. I received a message saying once it was purchased no refunds were given. BE CAREFUL this scan is not added to your online order.

Good investment to protect my gear. The entire process, from getting the purchase confirmation to submitting a claim and claim follow up is simple and doesn't require a lot of time, everything is well documented and communicated through emails. The web site is well designed and information is easy to find and submit. Responses from customer service are prompt and on point.

So easy with Extend warranty… The ease in reporting an issue of a broken link on my jade bracelet. Not required to mail in for repair, just contacted, was given full amount for replacement ordered … easy as can be‼️ I WILL ALWAYS pay for extended warranty… well worth the extra few bucks‼️‼️🧓🏻

Easiest and fastest claim process ever! I am shortly love the wheels that I purchased for my brand new car and when I recently hit a curb and caused damage to one of the wheels, I filed an insurance claim with Extend. This was such a quick and easy process! this was the best idea I had when I purchased this insurance policy. And the claims representative was absolutely wonderful!

Edited to show solution for....Extremely frustrated...Scam? Edited to update: after some back and forth emailing theyanaged to get a working card and I've been able to replace my item. Thank you to the company for helping actually rectify the problem. It may have taken some time but we got it. Extremely frustrated and thinking I got ripped off. I got the horizon from Fluidfreeride and had to make a claim for replacement. I was given a virtual card as compensation but the amount was incorrect and it didn't work. Then they sent me a Mastercard for the correct amount....however it also doesn't work. I keep getting the error that the transaction isn't allowed by the terminal, which means that its not configured correctly....again...) starting to get super suspicious. Not happy right now.