Total scam it was "snuck in" on a… Total scam it was "snuck in" on a recent golf order that was already protected by FedEx insurance. There is no live person to speak with at Extend only a bot. I received a message saying once it was purchased no refunds were given. BE CAREFUL this scan is not added to your online order.

A little difficult getting started with… A little difficult getting started with Tosot passing me off to extend. Was treated nicely but rather have a human to do business with. Did not like the online mastercard that was credited to me. I’m a senior citizen and without computer skills this would’ve never happened. Should be a company check issued.

They will try to weasel out of a claim - NO HONOR Spent nearly $300 on a five-year protection plan on a $6k sectional. Shortly after receiving the item I noticed a tear/puncture in one of the cushions, but I do not know the cause. Could have been a defect from manufacturer, could have been caused during delivery, could have been after when I was getting the rest of my furniture back in place. When I filed a claim it was immediately denied - they cited fine print clauses saying that they do not cover delivery damage or manufacturing damage. So basically they will assume it is not covered first, rather than honoring coverage, if the cause is unknown. Plan specifically says it covers rips and tears of indoor furniture. Very deceptive business practice.

First positive experience with extended warranties This is the first positive experience I have ever had with an extended warranty program. I will only deal with Extend in the future if given the choice. I added a 3-year warranty through Extend for a personal blender. When the blender quit working, a representative reminded me that I had purchased an extended warranty. Reaching out to Extend via email was relatively easy and quick. They found my warranty, sent me a link to choose a replacement blender, and it was all taken care of in an afternoon. I have never had such a seamless transaction with other extended warranty companies, most of whom I no longer wish to press my luck with. In the future, I will see if I can purchase only through Extend for these types of warranties.

WORST company ever So I purchased a warranty for my club breaking, my club broke after normal use and they blamed it on a manufacturer defect and wouldn't replace it for me and offered no additional help but basically scamming me.