I absolutely could not be more pleased I absolutely could not be more pleased, unless, of course, if Hurricane Ian never happened! I emailed as soon as I was informed of the extent of damage at my Florida home and got a call back on the weekend following the event. I had my check in hand the week after the hurricane. Never in my life have I experienced such wonderful service with no hassles and caring people! I'm not sure about anything right now, including whether or when I'll replace the bike, but I'm 100% sure where I'll get my insurance for a new bike!

Happy Customer I recently went through a claim that unfortunately ended in my bike being a total loss. Luckily, I had peace of mind knowing that I had Velosurance. They took care of me every step of the way and it really felt like they care about their customers. Is it really possible to be happy with your insurance company at the end of the day? I think yes, I’ll be a loyal returning customer.

Don't count on this insurance for theft. I had signed up for velosurance for my Radmini 4. Turns out that after questioning the wording in the policy around bike theft, my bike is not covered. Had I not questioned the policy I would have been out 1600.00 if the bike was stolen. It's pretty weak insurance that doesn't protect against theft of bike locked to the back of my Jeep’s spare tire and hitch rack with a Pewag 12mm Security Chain and a Abloy PL350 padlock which sits in a secured parking garage where only someone with a key can enter the garage and there's a camera right beside the Jeep. I am not sure how much more secure I could make it.

Bike insurance with Velosurance I have insured my bikes with Velosurance for 10 years and had to make two claims. Once I damaged my wheels on vacation, the second I was hospitalized after a massive crash. They were incredibly responsive both times, and made a stressful time incredibly easy. I wish all insurance in my life were like this.

I got Velosurance insurance for my new Aventon bike. I got Velosurance insurance for my new Aventon ebike because I was concerned about theft. About a month later, I crashed the bike and needed extensive repairs. Filing a claim with Velosurance was quick and easy and they reimbursed me promptly when the repairs were done. Glad I have Velosurance!