Don't count on this insurance for theft. I had signed up for velosurance for my Radmini 4. Turns out that after questioning the wording in the policy around bike theft, my bike is not covered. Had I not questioned the policy I would have been out 1600.00 if the bike was stolen. It's pretty weak insurance that doesn't protect against theft of bike locked to the back of my Jeep’s spare tire and hitch rack with a Pewag 12mm Security Chain and a Abloy PL350 padlock which sits in a secured parking garage where only someone with a key can enter the garage and there's a camera right beside the Jeep. I am not sure how much more secure I could make it.

Required for bike racing I have been using Velosurance for a few years now and have received nothing but top-notch service. Thankfully I have only had to file claims a couple of times and each time I have received very fast reimbursements for both medical and bike repair costs. I would recommend them to any bike racer.

Cyclist happy with claims process I was extremely satisfied when I had to file a claim for an accident that damaged my bike frame. After submitting the bike shops report and estimate, a check arrived in the mail within a few days. I also appreciate having roadside service available. They clearly are an honest and reputable company.

I got Velosurance insurance for my new Aventon bike. I got Velosurance insurance for my new Aventon ebike because I was concerned about theft. About a month later, I crashed the bike and needed extensive repairs. Filing a claim with Velosurance was quick and easy and they reimbursed me promptly when the repairs were done. Glad I have Velosurance!

Excellent coverage and claim processing! I had a claim following a bike crash, for bike repairs, bike shorts, and helmet. While I was focused on my own recovery, Velosurance quickly processed the claim, allowing me to return to cycling without any hassle. Their initial sign up was easy and their pricing was better than I could do through my homeowners or any other provider. The people I dealt with were knowledgeable and friendly. I’d highly recommend Velosurance to anyone who owns a bike.