The experience from hell thanks to Ms Hayes My experience with biberk has been unimaginable.i all 100 percent disappointed and in disbelief of these services I have not been getting. My assigned adjuster missed multiple call appointments and so did her supervisor. I am in the same position besides the 1st preliminary estimate that I was in the day I crashed. 1 thing or and person has given me absolute confidence that he will continue to prioritize me. Calm courteous and professional are just a few words to describe Mr Juwan A. This guy took me from 100 where I was to 50. He's the only reason I have a bit of comfort at this point. Keep him. He represents your company as it should be. U need to get rid of Mrs Hayes ASAP. She will get yaw in some unfortunate situations . I've called over excessively. I'm a business Man and this is very unprofessional. Truck is accruing 250 a day storage. I have 4 days to get truck to actual repair location. Ask I ask is to to talk to someone that can give me guidance and some answers. Will my deductible be handled? Are you guys going to have a tow truck transport my tow truck to the repairs location? Where's the 1st check? If I rent a tow truck will my insurance cover me rental insurance wise. I need to speak to a human. Not a computer. Very very poor service from my adjuster

Mike G Justin helped me purchase my GL Insurance. He was able to answer all of my questions, as well as providing informative insight on what he believed would help improve my policy. Appreciate you Justin, thank you!

This gentleman was very respectful This gentleman was very respectful. Professional straight to the point and got my situation. Handle ASAP, you guys need more employees like this. Plenty of times before and I didn't get my situation solved, but this gentleman gave me what I need.I am now a satisfied customer.Thank you

Biberk not professional I just tried to get a commercial trucking quote from Biberk and after going through all of the rigmarole with the agent on the phone she told me that they could not cover me and would not explain why. They are nothing but a waste of time. Save yourself the trouble.

Customer Service I recently had the pleasure of talking with Vince. The moment I connected with him, Vince displayed an exceptional level of professionalism and expertise. He knew exactly what I needed as I, was a bit confused about what was needed. Vince's guidance me through the process and took the time to thoroughly answering my questions and addressing any concerns I had. Thanks to Vince's guidance, I was able to get it done. TNANKS Vince!!