The customer service is immeasurable The customer service is immeasurable. I had an issue with my policy that I could not figure out. I called, spoke with Alisha, and she was able to resolve my issue immediately. Alisha was patient, professional and very courteous. It is rare to receive that level of service these days. biBERK, a Berkshire Hathaway Company, tailors your policy for your specific business needs. I highly recommend BiBerk

Amanda Holl is awesome I just joined… Amanda Holl is awesome I just joined biberk for commercial insurance.. And she is always pleasant quick to respond.. because of Amanda Holl I am staying with biberk best auto & commercial insurance around

The experience from hell thanks to Ms Hayes My experience with biberk has been unimaginable.i all 100 percent disappointed and in disbelief of these services I have not been getting. My assigned adjuster missed multiple call appointments and so did her supervisor. I am in the same position besides the 1st preliminary estimate that I was in the day I crashed. 1 thing or and person has given me absolute confidence that he will continue to prioritize me. Calm courteous and professional are just a few words to describe Mr Juwan A. This guy took me from 100 where I was to 50. He's the only reason I have a bit of comfort at this point. Keep him. He represents your company as it should be. U need to get rid of Mrs Hayes ASAP. She will get yaw in some unfortunate situations . I've called over excessively. I'm a business Man and this is very unprofessional. Truck is accruing 250 a day storage. I have 4 days to get truck to actual repair location. Ask I ask is to to talk to someone that can give me guidance and some answers. Will my deductible be handled? Are you guys going to have a tow truck transport my tow truck to the repairs location? Where's the 1st check? If I rent a tow truck will my insurance cover me rental insurance wise. I need to speak to a human. Not a computer. Very very poor service from my adjuster

Nothing I had a hard time understanding how the company is operating. I don’t understand the company wasn’t able to to add the drivers names on the insurance card.

Derek Fees was the best! Derek Fees was awesome. I had a quick time frame to get my new E&O done, and he did it quickly and thoroughly and most pleasantly. I recommend him highly!