Celena Freeman
GBReliable company I had a fairly good experience with Toco. I kept the service for a nearly year before canceling and within that timeframe I had one breakdown requiring contacting Toco. It took 4 hours to arrange a tow truck to my location (not their fault, it was a busy day) and two different tow companies had to be contacted to get one to me. Luckily, my breakdown happened within city limit just before leaving town so I wasn't stranded on a busy roadside. It took a few days to coordinate with the repair shop because Toco is on the West coast and I live on the East coast, plus their office is unavailable on weekends. I was pleasantly surprised that my out of pocket cost to replace an air pump was lower than expected. The reps were always professional and helpful even when I cancelled the plan. The cost didn't make sense in the long run compared to how much of repairs are covered. I paid more for the warranty than my repair would have cost out of pocket.
tiffany russell
GBI basically DO NOT like this company I basically DO NOT like this company. Nothing is communicated correctly with customers or their staff. Let alone the rudeness. My daughter's policy ended without notice. She found out as she was calling for a tow truck. We are Not renewing that policy. I want to cancel mine so bad....
Gary L Hammock
GBFirst time I received a call from Toco… First time I received a call from Toco on my claim and they informed me that it was accepted. Your representative was professional kept me informed on what was happening. I don't put in may claims but this was the first that I received a call from you.
Paula Shaw
GBThe customer service was great The customer service was great! Thank you.
D Gerald
GBGreat kind calming service Aaron was great at easing my mind concerning my issue. He handled it promptly and efficiently. He was really kind and calming, relieving my stress quickly. His patience and professionalism was truly appreciated.