customer
GBNormally I get a quick turnaround for a… Normally I get a quick turnaround for a quote. This time it took over 2 weeks and only after I had to call to find out the status. Had to leave a message on the voice mail.
Benjamin
GBEasy to understand! This was the only website that used language easily understood by those not in the insurance business.
Kirk
GBOnline experience and Membership discussion The first time I purchased event insurance, I was told that that the membership fee was a one time fee. That changed on the next year. Why do you call it a membership fee. What do members receive for the fee Why is there no option to pay by bank check when applying online. When completed early enough I would expect to receive my insurance after you receive the proper funds. I have the same event each year, why could I not duplicate my previous event with minor changes?
Angella
GBLast minute surprise charge?? Got a quote, all was well with the world, I was pleased with the service and price. Day of event, went to pay and was surprised to be forced to pay a large "membership fee" that I hadn't planned on!! This is totally unacceptable, and caused me great inconvenience as I had not budgeted for the extra expense! What did I become a member of? No phone number to call, no way to not pay it. Bad form, event insurance now.
Middle School Parent Teacher Club
GBGreat Online Insurance Service for Crab Feed Fundraiser Simple, straight forward service. 95% online or via email. Timely customer service and follow through. The only challenge was trying to reach someone by phone.