Correction in policy in no time!!! Bought cover with wrong dates and as well wanted an extension of a month. Stacy from ISO corrected everything without any fine or additional fees. Everything from lodging the complaint (request) to resolution was done in less than half an hour without any phone call. Well done Stacy!!!

Outstanding customer support, extremely quick email replies I was initially panicking because my school changed its insurance coverage requirements, and the original ISO plan I bought no longer worked. So I emailed ISO, and Jonathan quickly replied within 30 minutes. He patiently worked with me to find a new plan, and calmly addressed the numerous questions I had. Thanks to Jonathan, I felt at ease through out the process. Would definitely recommend ISO to my friends because of its outstanding service!

ISO Student Insurance deserves every… ISO Student Insurance deserves every bit of praise I can give. Being a student in London, I needed insurance that caters to my needs. ISO's quick specialist appointments and GP services within three days are a real blessing. The fact that they're new to the scene meant I got a fantastic deal without compromising on quality.

Effective customer service and Affordable price Impressive Service and the team is very helpful when I need help. Affordable plans and I would recommend to all students.

Jessie helped me a lot(Online WeChat customer service) this is the first time that I bought OPT basic. I didnt even know theres specific opt insurance, so I just used the previous method to buy, but suddenly I found i was wrong. Jessie was very patient and professional, make a lot of things clear, and more importantly, Jessie can communicate very effectively and clearly. Jessie described the whole point in complete sentences, not just sentence fragments, so it's very easy to understand her point.