Sana forced me off my established meds Sana has forced me off a drug that I have been established on since Dec 2017, onto a cheaper version that I am not tolerating well, and gives me no options to address the situation. Their response is nothing short of "tough, get over it, there is nothing you can do about it - we have the power over you, not vice versa." I have THREE meds available to me that I can take for my condition. Or, I can have a liver transplant. How's that for 'options?'

When putting my zip code in for dental… When putting my zip code in for dental and eye doctors not only did my local doctors not come up but I would have to travel over 35 miles to LaCrosse or Eau Claire to find either of them.

Great Service Honestly we have liked everything about the SANA experience. The customer service is what is key with me, and it has been very reliable, consistent, and quick. On a personal level, I only had one issue all year and that was with DME with the Sana Care, but that was resolved and was still relatively timely. I heard almost all positive comments from our employees and we were very grateful to be able to remain with Sana for another year.

Truly an incredible company Truly an incredible company! Simple problems are handled in seconds. Concerns are given solutions. I had an employee say that Sana is best insurance company he has worked with and I wholeheartedly agree.

Personal attention and concern shown. I really enjoyed the personal attention and concerns my rep showed. I felt like I was talking to a “real” person versus just someone “doing their job”. Great interaction and resolution. Would highly recommend.