Ta’Ron
GBReimbursement on tire rotation and oil change. Recently got my car’s tire rotation and oil change with the reimbursement option. I wasn’t too sure how it worked but customer service told me that the digital card was my reimbursement and I could use it online within 30 days although the email says it has to be used within 7, and that it can be used multiple times until the balance is $0. That helped a lot to know that for future references.
Henry
GBThe company responded quickly to the… The company responded quickly to the Goodyear technician that gave them the necessary repairs for my air conditioning system needed for me to have cokd A/C . Living on South Florida if you don't have a vehicle that does not have air conditioning you are going to die. I am very glad that I purchased the extended warranty with protect my car. I will be adding my wife's vehicle now since her vehicle does not have extended warranty on it. Thank you protect my car for being honest and trustworthy in your business to provide repairs that saved me hundreds of dollars..
Jermeshia Moseley
GBTHEY ARE GOING OUT OF BUIZ! THEY ARE GOING OUT OF BUIZ!! They are attempting to refrain from repairing any vehicles while also pushing loyal customers away (a tactic used to not repair). Please everyone report to the BBB. Do not just write a review on BBB website, but instead File A Claim on the BBB website and submit it! They are trying to balance books and not have more money going out than they have coming in. All while using very disrespectful employees to upset customers and push them to the point of canceling their policies. Please everyone we have to stand up to this company and not let them get away with this.
Adrian foster
GBProtect your money don't use this company After buying a car from browns car company in maldon essex and paying for the protect my car warranty ( an extra £450 ) for the year , I then had a problem so the car went in for the repair at a place of my choice , the car was fixed promptly but I had to front the money! Now 2 months down the line I'm unable to make contact via the contact number and I've had no reply from my last email, spoke to browns car company about the problem who sounded uninterested and couldn't wait to hang up. Do not use either compamy. customer service is non existent! I will be paying a visit
Roslyn Arasmo
GBThe easy payment process when taking in… The easy payment process when taking in my car. However, the length of time on hold is awful and opening back up on Saturdays would be extremely helpful for those of us who work during the week.