Reilly-Brickett Karen
GBLess stress about Vet costs = more quality time with my pup. I have had Pet Plan/Fetch pet insurance for my dogs for the last 15 years and have never been disappointed. The process to make a claim and get reimbursed has always been effortless and quick, and I'm referring to illnesses and surgeries in the thousands. Most recently was a dental surgery and cleaning for my youngest pup, who is now 6 yrs old, and needed a few teeth removed due to a jaw bone issue. The Vet's office emailed me the invoice and all the paperwork/Dr's notes for the procedure, which I just forwarded to my Fetch account and submitted. I received the payment directly to my bank account within 2 weeks! Fetch has made paying Vet bills a lot less harrowing, it's actually a breeze.
Elham Saboori
CANot Useful I got fetch insurance last year for my cat, after an accident he had (vomiting and diarrhea - which he did a through examination and nothing was found. He also did some precautionary treatment) A year later, again he has some vomiting and diarrhea (since basically that’s the main starting issue with the cats) and the insurance does not cover it since it’s a continuous issue. If no disease were found and all precautionary treatment were done, how this can be a continuous issue? Seems like for any issue with the same symptoms, my cat won’t be covered! Cause it’s a continuous issue.
Ray Boyer
GBJosh did a great job Josh did a great job. He was very accommodating and provided me with great information while I was deciding on plans today. I had also talked to Eric yesterday who was excellent in providing answers to me questions and gave one answer which sold me on Fetch. Monica was also great. All of these individuals did a great job!
Sara Vanderford-West
GBAWESOME Customer Care Gerrone was AWESOME! He answered all my questions and took great care to help and assist me with my inquiry. He was very conscientious and professional in his approach and really worked to help me with my beloved chihuahua, Sargent :) Certainly recommend calling the carrier should you need any help. My customer advocate, Gerrone, was patient, kind, and provided the utmost service! He took extra steps to assist me and was a pleasant person to speak with, which is rare these days when you have questions! I am beyond happy and will recommend without hesitation. Thank you!!
M. Ward
CAWe are new to the Fetch Family I had the pleasure of talking with Amanda Mellow on the phone. We were looking to change our carrier for Rascal. The company we are currently using was no longer meeting our needs. A friend recommended Fetch to us. Amanda was courteous, knowledgeable and helpful. She walked me through what Fetch has to offer, answering any questions as they came up. She made the decision to switch easy.