They DO pay They DO pay, but from my experience it takes a while. I rented a car from Hertz and the windshield cracked. Cost to repair was around $200. Hertz wanted immediate payment, so I paid out of pocket. However, I was eventually reimbursed. Bonzah explained there was some mix-up over my address (?). As a result, I took a break from using them, but I'm back, purchasing their insurance again.

Bonzah.com is even better Now that Allianz Travel Insurance has partnered with at least two rental agencies and no longer insures a rental for a 24-hour period (times how many 24-hour periods a vehicle is rented), Bonzah.com, with Pablow underwriters, is the most customer-conscious travel insurance by insuring a rental car motorist for the 24,48,72,etc. hours of car rental. Simply put, Bonzah.com is the #1 go-to site when renting and returning a car on or before the same hour of any day further... You pay for the 24-hour periods, not the calendar days of your rental.

Slow customer support The first time I tried to purchase it the website had some error but the money was taken. I contacted support because I wasn't sure if I was insured or not as no confirmation email arrived. It took several hours until I got an answer so it turned out I was driving without insurance... I had to call the bank to cancel the transaction and do it again the following day. Bonzah should have a phone number available for emergency not just send and email and they will get back to you at some point

Easy to order and easy to change when you need to Not only was it easy to order the insurance, but when I decided I ordered more than I thought I needed I filled out the online form and they responded within a few hours, even on the weekend, and refunded me the difference without issue or needing to explain myself further. Plus, when I showed my email with the policy numbers to the rental car agent he said what Bonzah charges is far less than what they would charge at the counter (Enterprise in my case). I will absolutely use Bonzah again.

A bus hit a rented car A bus hit a rented car. The investigation has been going on for 3 months and there is no information or answers. I will advise my clients to contact SURE insurance agency. Do not deal with these guys. You will only get problems and no claims payout. Therefore, I will most likely prohibit my clients from accepting insurance from Bonza if they have it.