Bonnietta
GBour representative was pleasant to… our representative was pleasant to start. then when questioned about policies she did not reveal all the small print. it was very misleading. this caused us to make a poor choice in our policy. when asked direct questions she shied away from the topic or just told us what we wanted to hear, which resulted in a horrible experience. when filing a claim she was immediately very abrupt to the point of rudeness. the tone was very inappropriate for someone that should be there to help us in a dire situation. essentially, the inaccurate information cost us a lot of money.
New business liability policy
GBNovamar's experienced staff have been… Novamar's experienced staff have been very patient and helpful in my marine insurance needs in the past by steering me in the right directions. So I was pleased to talk with them about the policy for my new mobile marine technician business and they hooked me up right away. My clients and the harbormasters all accept it without question and it didn't come with the limitations the other policies I had quoted did. I tell everyone to go to novamar first.
Tyson Anast
GBSam was a phenomenal help! Sam was very pleasant, professional, and eager to expedite executing on my needs. He listened well in between our conversations, and I never had to reiterate things we had talked about previously. I actually felt like a priority. Phenomenal job Sam. That is exactly why I will always think of Novamar first. Thank you so much, Sam!
christopher vassiliou
GBMy agent Sam Lanteigne was extremely… My agent Sam Lanteigne was extremely patient with all my requests and took what ever time was necessary to get me a policy that suited my needs
customer Rich Stoff
GBErika Loomis assisted me in obtaining a… Erika Loomis assisted me in obtaining a copy of my Declarations page which I had misplaced. Her expertise was outstanding. She was able to put me at ease and had a copy e-mailed to me within 5 minutes. That is what I call, exceptional costumer service. Thanks again for your outstanding service. Rich Stoff