
Addobea Young
GBHired this company for 4 months Beware of these thieves! Called and spoke to a live rep and Texted this company about ending their services on 8/10/22, 2 days prior to the next billing cycle, Yet they went ahead and took money out of my account on the 8/12/22, 2 days after l had cancelled their services! called and spoke to a rep, also texted them l was terminating their services 2 days before my new billing cycle, Got billed the next 2 days after l had spoken to them l no longer needed their services Have my text records Taking them to court

neva brown
GBcant seem to get anyone on the phone… cant seem to get anyone on the phone for help to see whats going on, no updates just taking money left and right i hate this company this is not how you run a buisness!

CJ
GBDO NOT LEAVE YOUR CREDENTIALS WITH THEM DO NOT LEAVE YOUR CREDENTIALS WITH THEM Never trust a company who asks you to give them credit monitoring credentials. Any company worth their salt should have internal tools using APIs to pull data. This is what creditors do when they analyze your credit so why can't this company do that? I would advise no one hand over their information to them and for anyone who has to change their passwords immediately. RE (Their response): As you can see all they can provide is useless platitudes. In the era of Facebook selling your personal data, 'we don't do anything bad, trust me bro. :)' is no comfort. They still have not supplied how they secure the transfer of storage of credentials, and their excuses are irrelevant. Soft pulls are a thing, and any company worth their salt would figure out how to interface with Credit Bureaus to work and get this resolved.

Brian G.
GBTerrible Customer Service! I have been paying $120 per month for this service for nearly two years. At first, everything went smoothly. I was able to get a response from my account manager, generally in a timely manner. After a few months, my account was transferred to a new account manager. She has been horrible. I can not get a reply via email, text or phone call. I have asked for them to cancel my account for a couple of months. Yet here I am being charged again this month. All of their business phone numbers seem to be disconnected. I will be filing a formal complain against the company today.

Olga Sproul
GB+62 Points in the 1st Month! My credit score has gone up by 62 points at the end of the 1st month. Communication is good. I always get a response. They do exactly as they have promised! I would recommend them to anyone!