Horrible Service As an affiliate and customer ID like To say the company started out great. Owner Mark was amazing. UNTIL they weren't. I've been working with this company as a client for the past nine months. I was told that I would be able to have a timeshare removed and my credit repaired none of which has happened. I have expressed my dissatisfaction with the owner Mark and ask for my refund because I am on a time limit to purchase a home and my credit is not getting any better there's literally no change in anything since the start of my program with them. The owner has expressed me the troubles he's had in his company and although I feel that that is a horrible situation the fact remains that I paid for a service that has not been completed. The owner does not want to give me a refund and I am forced to have to pay another company to do the work that they cannot do. This company has not kept their promise of satisfaction guarantee and they have wasted 9 months of my time with little to generic work. BEWARE OF THIS COMPANY THEY PROMISE ALOT AND UNDERDELIVER

Excellent customer service So far the customer service we have received has been really good! The staff at Trade Guardian are friendly and professional. Once we enrolled in their program to get out of our timeshare contract, they have consistently given us updates in the process. Mark Anderson has been excellent in explaining the process and keeping us informed. Although we have just begun our process - we would be happy to give an update to this review at a later time. Looking forward to working with this company as we proceed to clear and repair our credit and also get released from this burdensome debt.

We are senior citizens that have been… We are senior citizens that have been taken advantage of and due to false statements. We were manipulated in buying a point system which was not clear by phone nor did they take time in providing a document explaining the renewal. We were blind-sided and we no longer want to belong to our vacation club because many things that we agreed to no longer exist. We contacted the Consumer Group for guidance and assistance requesting a full refund on our vacation weeks and renewal fees. So far, your company is keeping on deadlines, letters are good, and we feel you are knowledgeable, especially, business sells manipulations. We are pleased with the courtesy and attention by phone calls received. We are pleased with your staff and information on what to expect. Hopefully, they will keep up the good work so, we can keep our confidence in them. Thanks

Trade Guardian stepped in as soon as I… Trade Guardian stepped in as soon as I started my timeshare cancellation. They were very pleasant and explained to me how they were going to do my disputes and protect my credit. They were responsive when leaving messages and answered all my questions. They did a great job during the process and did exactly what they said they were going to do! I glad I put the situation in their hands and now I'm timeshare stress free! I appreciate Mark and his team for all their hard work and protecting my credit all at the same time!!

Time Share Cancellation! We are trying to get out of a Time Share and Consumer Consulting is helping us with that and you are evidently associated with them. Our Credit Score continues to climb as we are hopefully getting closer to resolving our issue.