Michelle Vasquez
GBStephanie & Chelsea Agents, Chelsea & Stephanie, were great. They were very patient with me, as I took a week to decide the direction I wanted to go. They were both courteous, helpful & understanding. I was embarrassed of the position I was in but thanks to both agents, I decided it was time to face the music. Thank you.
Lori
GBI recently wrote a review of Elevate… I recently wrote a review of Elevate Financethat was absolutely accurate at the time it was written. It was not a very favorable review and Elevate did not like it. Since then they have contacted me and settled one of my accounts. They have also alerted their legal department concerning one of my accounts. I appreciate the action they have taken recently. I just wish there was more communication regularly from them concerning my accounts.Updates on what is happening with them would be much appreciated. I’d like to know which ones they are focusing on for example. this process is very stressful and I know that Elevate knows that. It was six months before I heard anything about any of my accounts that is too long. As they have requested, I will remove my unfavorable review since they have now taken action on my behalf.
Leonard
GBMalorie made this a great experience Malorie made this a great experience! She is an incredible asset to your company. Too many positives to even write a short review about. We had a wonderful conversation which helped to subside my fears about moving forward with this process.
Sharon Strojny
GBSo far in my experience with Gracia has… So far in my experience with Gracia has been a very positive experience. She thoroughly explained the process and answered any and all of my questions in a very kind and professional manner. I hope this is the beginning of getting my finances back in control although I know it will take time.
Madeline
GBThank you Ross Ahkiong for getting me… Thank you Ross Ahkiong for getting me situated and helping me get through this. There is a light at the end of the tunnel. I am new to this program but the customer service is by far phenomenal and they are true and honest to their word with helping you get back on your feet. They make it a smooth process and make sure you feel welcome and comfortorable. It is a lengthy process but worth it in the end.