Their verification system is awful Their verification system is awful. I scanned and sent them a month old passport so it's new and they rejected it claiming I sent a photocopy(this is the same image I sent to Binance and Grab to get myself verified). I repeatedly got rejected and was fed up so I emailed them asking to close the account. They instead wanted me to send a video holding a valid ID to close the account. I mean like what the hell. They didn't even apologize for the inconvenience. Impossible to be verified and impossible to close. Horrible customer service.

coinsph.com, keeping the crypto experience simple. Coinsph.com.. for those who like to keep it simple and not get too deep into the weeds regards crypto exchanges etc. This is a very simple easy app to use, fast and easy to buy and sell cryptocurrency. Probably the least complicated out there. They also have other local services paying bills and more. The only draw back they are limited to what cold,/defi wallets you can transfer crypto to (bitcoin). Otherwise it's pretty much pain free.

OMG! i'm so disappointed! OMG! I'm very disappointed with coins.ph coz they've locked my account w/o apparent reason, then each time i login it comes back with a message asking me to indicate verification code they've just sent to my email, unfortunately you'll never receive the verification code in your email despite clicking resend code many times! Then i decided toi send coins.ph customer help an email several times but i didn't get a single reply and when you call their hotline no one answers! they ignore customers knowing it's pandemic, what a way to take advantage! darn how irrespinaible! careful guys hope you don'f get caught in the same stressful scenario like me.

DO NO USE COINS.PH AT ALL COSTS! Had a really terrible experience with their customer support. Laging failed transaction kapag bibili ka ng load or magbabayad ng bills. Sa crypto services naman, don't even bother and take your business elsewhere. Sobrang bagal ng processing kung hindi failed. Mind din na hindi safe ang crypto sa Coins dahil hindi niyo hawak yung keys. Lagi pang maintenance kaya di mo rin mabenta yung binili mong crypto! WORST! USE OTHER E-WALLETS INSTEAD!

Scammer!!! Scammer!!! The system work fine until i deposit big amount of money (my account is address verified) then I had credit issue until customers support not even care or they just reply very slow. Never deposit big amount of money or better yet don't use this app. There many option out their.