I have been with Eccount for a long… I have been with Eccount for a long time and never had any problems,but whilst on holiday last week when desperately needing a payment that was due in all of a sudden it would not let me log into my account saying "ACCOUNT NOT ACTIVE"? 5 DAYS i HAVE BEEN TRYING TO RING THEM HAS COST ME A FORTUNE JUST RINGS AND RINGS, emailed no reply I am so disappointed !

I have been with ECCOUNT for about a… I have been with ECCOUNT for about a year, first they say I have to cancel my standing order payments, then I transferred £400 from my main account to my card. On looking at the account online, there was no sign of the £400 anywhere, either still in my main account or on the card. I contacted them by email they said they had trouble with their servers it will appear on your card later. It has still not appeared on my card. I have been locked out of my account I can't login. They say, when I complain, "We don't recognise your email". I don't sign in with an email whats the problem? Is this company a scam? I have now written a complaint to the Financial Service Ombudsman in London, let's see what they say then. I will keep you posted.

If I could give 0 stars I would have If I could give 0 stars I would have! This company is a joke! Like the others I’ve been trying to get in touch to transfer my funds to another account as they advised they were closing down. I provided all required documentation but have received nothing!! Not even a reply.

I am in contact with the financial… I am in contact with the financial ombudsman over these scammers, they have nearly a grand of my money and I sent them new bank details to transfer it to, it has been weeks and they have done NOTHING. I got one pathetic appologetic email, I'm not interested in their bloody investigation, seems to me that they couldn't investigate a dead dog I WANT MY MONEY NOW!!!.

Eccount is a Scam Stay Away!!! Stay away! BEWARE!! Opened a new account & had some funds transferred into my account which was only the fee for the card. Never received a card! Then I asked my friend to transfer money into my account for a DVD player he purchased which he did and sent me confirmation! All of a sudden the account is not active! A bogus company called SMBX compliance - An individual has been emailing asking for ID and other documents including the proof of source. I’ve provided them with this information yet they’ve come back & asked for the senders bank statements! This is not required ! The bank Is fraudulent DO NOT open an account with ECCOUNT or put any money into an account you have with them! They are scammers and take all your money. I have complained to the financial ombudsman and I have gone to the police today. Your money is taken from these guys AVOID AVOID AVOID. Find an alternative and look at other reviews they are all similar stories! This is a fraudulent apparent “bank”. They’ve asked for my contact details to resolve the situation but haven’t called me instead complained to trustpilot to remove the individuals name which I have done.