eccount money have had my benefit money… eccount money have had my benefit money and on then day it should be in there it wasnt so i called dwp to be told it was sent and should be there.. i emailed customer care 3 times and still had no reply 5 days later it has caused me to not be able to pay rent and get food in for my 9 month old baby and i am now in big trouble if i cant sort it out by wednesday as i have been told to get out if i cant pay rent with a young child how can these people keep doing this and not get shut down

Eccount now operates as OMNIO Dear Victims Eccount also operates under the name of OMNIO. See their companies house info: OMNIO EMI LIMITED, Company number 05831884

Eccount is a Scam Stay Away!!! Stay away! BEWARE!! Opened a new account & had some funds transferred into my account which was only the fee for the card. Never received a card! Then I asked my friend to transfer money into my account for a DVD player he purchased which he did and sent me confirmation! All of a sudden the account is not active! A bogus company called SMBX compliance - An individual has been emailing asking for ID and other documents including the proof of source. I’ve provided them with this information yet they’ve come back & asked for the senders bank statements! This is not required ! The bank Is fraudulent DO NOT open an account with ECCOUNT or put any money into an account you have with them! They are scammers and take all your money. I have complained to the financial ombudsman and I have gone to the police today. Your money is taken from these guys AVOID AVOID AVOID. Find an alternative and look at other reviews they are all similar stories! This is a fraudulent apparent “bank”. They’ve asked for my contact details to resolve the situation but haven’t called me instead complained to trustpilot to remove the individuals name which I have done.

I have been with ECCOUNT for about a… I have been with ECCOUNT for about a year, first they say I have to cancel my standing order payments, then I transferred £400 from my main account to my card. On looking at the account online, there was no sign of the £400 anywhere, either still in my main account or on the card. I contacted them by email they said they had trouble with their servers it will appear on your card later. It has still not appeared on my card. I have been locked out of my account I can't login. They say, when I complain, "We don't recognise your email". I don't sign in with an email whats the problem? Is this company a scam? I have now written a complaint to the Financial Service Ombudsman in London, let's see what they say then. I will keep you posted.

I have been with Eccount for a long… I have been with Eccount for a long time and never had any problems,but whilst on holiday last week when desperately needing a payment that was due in all of a sudden it would not let me log into my account saying "ACCOUNT NOT ACTIVE"? 5 DAYS i HAVE BEEN TRYING TO RING THEM HAS COST ME A FORTUNE JUST RINGS AND RINGS, emailed no reply I am so disappointed !