The transition was a undesirable The transition was a undesirable. Promises were made but not kept. Things such as auto pay set up yet not kept. The communication was not clear. When they made blunders, they refused to provide quality customer service. Not satisfied with them at all. Due to their blunder caused a 4-8mo. set back on a business plan. But what really takes the cake. The customer service representative had such a nonchalant or unconcerned disposition. 👎🏾

A customer since 2009 I have been banking with Huntington when it started if with another name and has changed hands many times. I started my account in 2009. I have never had a bad experience with them. The customer service agents, the tellers and not all the managers but many of them have been extremely helpful, polite, courteous and friendly. Hope the bad ones are weeding out in the process. I wish they didn't charge for overseas withdrawals, but that is what they do. Also their ATM charges outside their network is also a pain in Bank. Most accounts allow 0 balance, early direct deposit (3 days), they don't have many of the charges that other banks tend to charge. The offices are very appealing. Since I am still with them, that should tell you that they haven't been robbing my money by charging crazy fees for anything. I use them wisely and avoid the avoidable. I recommend this bank highly

It would be helpful to flag spam Zelle… It would be helpful to flag spam Zelle accounts. I know it’s at your own risk, but you would think a bank would help protect your money from con artists

On two occasions at two different branches On two occasions at two different branches, one in West Milton, Ohio and the other in Perrysburg, Ohio. I have had exceptionally great customer service. My elderly mother's account was compromised with her writing a check to a scammer. I am still in the process of changing accounts, but have been so impressed with the kindness, patience, and helpfulness of the employees at these two branches. It has restored my faith in working with someone in person vs. over the phone or internet. Thank you Huntington for having exceptional branch employees. I as at the branches on two different dates: 01/19/2024 and 01/26/2024

Huntington is not a great bank It's not a great bank, these guys live in prehistoric times for a bank. I am sure the way they make a living is bank fees and nothing else. If you have to use it use it but if you can avoid go for a better institution. Everything around Huntington is complex, and they lie on demand. Their ATM's are the worst too because sometimes they can't read your checks you are trying to deposit or their touch screen is not working properly.