On two occasions at two different branches On two occasions at two different branches, one in West Milton, Ohio and the other in Perrysburg, Ohio. I have had exceptionally great customer service. My elderly mother's account was compromised with her writing a check to a scammer. I am still in the process of changing accounts, but have been so impressed with the kindness, patience, and helpfulness of the employees at these two branches. It has restored my faith in working with someone in person vs. over the phone or internet. Thank you Huntington for having exceptional branch employees. I as at the branches on two different dates: 01/19/2024 and 01/26/2024

It would be helpful to flag spam Zelle… It would be helpful to flag spam Zelle accounts. I know it’s at your own risk, but you would think a bank would help protect your money from con artists

A customer since 2009 I have been banking with Huntington when it started if with another name and has changed hands many times. I started my account in 2009. I have never had a bad experience with them. The customer service agents, the tellers and not all the managers but many of them have been extremely helpful, polite, courteous and friendly. Hope the bad ones are weeding out in the process. I wish they didn't charge for overseas withdrawals, but that is what they do. Also their ATM charges outside their network is also a pain in Bank. Most accounts allow 0 balance, early direct deposit (3 days), they don't have many of the charges that other banks tend to charge. The offices are very appealing. Since I am still with them, that should tell you that they haven't been robbing my money by charging crazy fees for anything. I use them wisely and avoid the avoidable. I recommend this bank highly

Do not finance a car through Huntington Bank 8 weeks from purchase and 2 weeks post temp tag expiration and no paperwork from Huntington to get tags. Dealer confirmed they have had the title for weeks. Calling is a 30 minute hold. Can't leave a call back number because their system does not recognize entering numbers from cell phone. This whole ordeal with them has been horrific. Said they mailed it last week and gave me a tracking number but USPS site says "label created, waiting on package". I have a new car I haven't been able to drive for 2 weeks with no relief in sight. Cannot put into words the level of frustration I feel every time I look my new car while waiting for a ride.

A business loan that was only… A business loan that was only $100,000.00 took 4 months to process, partially due to bank agent going one vacation for three weeks and letting loan sit ideal. After it finally closed, sell is waiting for funds to transfer to their account, bank agent said you just have to check you account each day to see if it arrives and couldn't notify us once submitted. Worked with a lot of business deals and banks will call or email when finds are transferred so you can check your account.