TREVOR ANGEL
GBCoinZoom - 50% Fees! Avoid This Company I was charged 50% fees from this company ..... 50%!!! When I complained they said the fees are on the website. Yes, they are, but too small, most people (is it their goal?) miss the fees info. It's so easy to change, just have a pop up with a WARNING stating you are about to be ripped off with 50% fees! That way customers can decide but right now it's just you're gonna get ripped off with 50% fees too bad suckers! In this day and age these scammy type companies can be avoided. There are a lot of far better options! When you complain their customer service just reply with bog standard url links, awful customer service too! Update: 4th July 2022 The CoinZoom Customer Service were excellent, they refunded me!
SIPOS/MARIA
GBCustomer Service non existent, money pocketed in Customer Service line voice mail full.... This "company' pocketed in my money due to inactivity. All of it! I was not comfortable trading, so I didn't. Why would the money totally disappear. I understand some monthly fee, that I can see deducted, but no, Just all gone. Avoid this place.
Sebastian Wenger
GBThis company sucks This company sucks. Out of an abundance of caution, I sent a test wire deposit which credited my account. Then when I sent 30k afterward, it was lost! They’re hyped about expanding globally and they can’t perform basic business functions in the US yet.
ELEONORA
GBTerrible is a compliment. Terrible, to say the least. I tried to withdrawn my money using a Debit Card (nothing special, just a normal bank debit card) and it did not work. I asked for help, at least 4 different people replied and not even one of them was able to suggest to use a different card (I tried and I finally got my money back). When asking for help I pointed that I had only 100$ on my Coinzoom account and, one of the persons, suggested me to use a Wire withdrawn method: 25$ of fees. Terrible company, useless customer service, will never ever use it again.
Mike Stranack
GBI put $10,200 into coinzoom....so far… I put $10,200 into coinzoom....so far so good...did everything correctly in sending it to the correct address. Coinzoom put a different address on it and I received a notice saying successful and it was the WRONG address. They quickly changed it to the right address with another note saying successful transfer. It made it to the address intended and disappeared into syberspace. It went to that first address now I am out $10,200. They won't do anything about it . DONT PUT YOUR HARD EARNED MONEY IN THIS SCAM.