Great Bank! I absolutely love Woodforest, so I have a very poor banking history, and I needed a second chance and Woodforest came to the rescue with there second chance checking. Woodforest has been beyond amazing in every way possible. Customer service has been great, my local branch is beyond phenomenal, and the mobile app is pretty great as well. I have ZERO complaints about them!

Worst bank I have ever dealt with Worst bank I have ever dealt with. Slow tellers, no customer service, this bank is a joke. It's unimaginable how horrible they are. Unprofessional, rinky dink, run bank. It's run by the 3 stooges..

Would give negative stars if possible Would give negative stars if possible! I had transaction flagged as fraudulent I called to confirm transaction was legitimate and they verified all my information asked inappropriate questions and then stated women get scammed and refused that transaction with Apple Pay, venmo and cash app! transaction was to my son!

They falsely advertised that they are a community bank but they are members only Bank They claim to be a community bank but they are not. They are members only. This isn't their policy even and are denying to give change against their own policy. I have gotten change for over a year and this is the second time they have done this. The two ladies were sitting there doing nothing and one was on her personal phone, but when I had a supervisor call they refused to answer the phone despite sitting there doing nothing with no one else in line. They falsely claim to be a community bank and leaves me walking 4 miles for nothing when they had no problem serving me for a year

By far the worst bank I have ever been… By far the worst bank I have ever been associated with. They freeze your account if you conduct bill pay check even if you have a few thousand dollars in the account. They disable my online access without warning and expect you to go into a branch to have it unlocked. Horrible and useless customer service. Never again. You can’t send wires online, use Zelle or conduct any ACH payments. Just a horrible horrible experience.