Nothing discouraging about this online bank! I first got Varo for an extra account. After careful studying of all the features it is now my bank of choice. Varo really is a bank with checking and savings accounts. You can even manage other accounts thru your Varo account. With direct deposit you get 2 days faster as well.

The customer service is nonexistent The customer service is nonexistent. If you don’t have the app from other reviews, I’ve read the app assistance doesn’t even work. I wouldn’t know I can’t even get an agent on the phone while I review my account for signing up. I definitely won’t be using this bank for any actual use moving forward, I’ll probably just leave it as a background account open for no apparent reason And caution any new customers from opening an account with people who don’t answer the phone

This bank needs to be stopped… This bank needs to be stopped immediately, I disputed a transaction on 1/11/24 I was at work when I noticed $360 withdrawal I have my card with me and was nowhere near atm location where funds were taking out. They sent a card after card arrived my app said dispute resolved clearly not resolved. Then if you dont pay attention every time you make a transaction more than what transaction says is coming out. Funny part is when i called for dispute i got someone now I keep calling and going into chats about funds being reimbursed I can’t get anyone on the phone let alone in Chat it frustrating and unprofessional and totally ridiculous.

Varo bank close my account randomly… Varo bank close my account randomly without notification.

I've been waiting for my payroll funds… I've been waiting for my payroll funds to be released on a mobile check deposit I made over a week ago, even with the assistance of my employer and their issuing bank. Customer service will repeatedly send CRM response macros and templates.