I have been trying to call/email derserve… I have been trying to email derserve about and credit card dispute and credit, they wrote me back a one sentence email referring to the pervious email they sent. Which I never got, and I asked to please send again and to explain the process... no answer. The phone number has been busy all last week and again today all day? What is going on? Whoever answers these posts should be the person in customer service, then again it's probably a hired pre-written blank repsonse.

Horrible Horrible. Had an account with them since 2017. 3 days ago I contacted them to inform a last name change and request a new card because mine expired in July and I haven’t received a new one. My requests were promptly accepted and them 2 days later they closed my account for “prolonged inactivity” with no notice. Contacted customer service and they said they can’t do anything to reverse it. The card is garbage as the customer service. I would keep the account open just to aging my score. Anyway. Stay away. They are literally garbage

Good for international students I've had a Deserve credit card for 3ish years now and I haven't had any problems yet. The cashback is a little low (1%), but overall Deserve is a much better option than what you would usually get if you're an international student or otherwise don't have a SSN. They also seem relatively generous about how often and how much they'll increase your credit limit if you never miss a payment, as I have. Would recommend.

Poor customer service I changed my checking account, though I forgot to change the information for auto pay on my credit cards. So all my payment returned. The interesting section of this story was that all credit cards waive "RETURNED PAYMENT FEE" except Deserve. I called Deserve customer service multiple times but they cared about my case unprofessionally and never waived my first returned fee. After that, I barely used my Deserve card and prefer to use my other credit cards that value their customers.

A great card for students to start… A great card for students to start building credit! This card is pretty cool to start with if you don't have a credit history. You don't need to pay a deposit, it has rewards on every purchase and no annual fees. It also includes Amazon Prime Student for a year and cell phone protection. They doubled my credit line after just 3 months of use! On the other side, I've found the mobile app glitchy at times and the website outdated (once you login). It only reports to two of the three major credit bureaus (according to NerdWallet) and it's not well supported among finance apps like NerdWallet and Mint. Overall, I like this card.