Very professional, spot on and timely! I was approached intelligently and with respect. The meetings before engaging ST were informative and helpful without high pressure sales. The processing of our claim was timely and spot on with no push back from the respondent. Settlement of our claim was right in line with the time expectations from our meeting and interaction. Thank you Very much for your effort and the outcome.

slow response, but satisfied I processed the requested paperwork within three days, but then the process seemed to stall. It took several contacts before I was finally given an account manager, who didn't move things ahead. I was then assigned a new account manager. This guy had it wrapped up in less than a week. Took about three months to get it handled. I am happy with the results. Now just waiting on the IRS.

There was a bit of shuffling around in… There was a bit of shuffling around in terms of who I was working with during different phases of the process. That wasn't always clearly communicated. There were also some automated emails that did not correspond with the phase of the process I was currently working on. Other than that it has been a good experience to date.

Non-Responsive Stentam reached out to me to file ERC for 6 quarters. I told them I already filed for 4; they asked could they file for the remaining 2. I told them yes and then worked with a rep to get paperwork in and filed. Since this has happened she has gone. I received an invoice signifying that they had indeed filed for 6 quarters and not the 2 we worked on and they invoiced me for 20% of that total. I have tried to contact them about this error and NO ONE has emailed, called me back or responded to my emails or concerns. This invoice is still pending and I plan on calling the IRS bc I do not want to owe them any money.

Informative; helpful and easy I reached out to Stenson Tamaddon to learn more about the ERC.Tony N. was my first contact. He spent an hour on a Zoom call with me listening and asking questions to be sure I had a good claim. It was a very informative. Tony was extremely helpful. He explained the next steps and sent me a checklist of all documents required. My claim was then transferred to an Account Rep. who contacted and sent me their findings and report prior to submitting it to the IRS. I found the process entire process to straightforward and relatively easy. So far, so good. Now, I wait.