David Grinvalsky
GBSimply the BEST! I've worked with a number of lenders over the past 4 years and WesLend was by far and away the best. Very thorough process, helped us correct a few mistakes other lenders missed or more likely overlooked and ignored. Van Nguyen and Kiley Shank were excellent to work with. Explained the entire process in terms we could understand. They were also very patient, understanding and great communicators. We hit a few bumps in the road but they stuck by me every step of the way. Couldn't be happier with the level of service, very refreshing experience.
Richard S Burke
GBIncompetent slow Slow, too many broken promises to enumerate, lies, awful internet. SLOW. If negative stars an option I would give 5 especially after reading g their insipid response Avoid Westlend/Lenox at all costs Their rates and fees are market no better than Wells, Chase, AmeriSave, etc. Their underwriters are not trained.
David B
GBQuick, thorough and professional Quick, thorough, responsive and communicative. Brad, my advisor, handled all of my requests promptly and professionally. He kept me posted every step of the way. The loan processing team of Veronica and Joshua were very efficient. I have done a dozen or so transactions like this and the WesLend team ranks at the top!
Gary
GBA rare 5-Star Review from me A rare 5-Star Review from me! Joseph Speckman and Misty Yaj provided excellent service throughout my refinancing process. The thing that really stood out was the regular communication where we were in the process and what I should expect as a next step. Thank you Joseph and Misty. Keep up the great work. You are truly great ambassadors for Lenox Financial.
Tom and Beth D
GBHappy we switched to Weslend We inquired about refinancing with weslend and received an almost immediate response from Brad Cejka. He was very helpful and informative. He answered every question we asked at all hours of the day immediately, including some non-refi related questions. He made it very easy to apply with little effort on our end. Our loan processor, Veronica Hall, was also great to work with, also responding quickly to questions. The whole experience was easy, quick and fantastic. We are very happy we switched to Weslend. Thanks again Brad and Veronica.