Fast, simple & BEST rates to refi! We are very conscientious home owners - never missed a mortgage payment, even make it a priority to pay a little extra each month to help pay off sooner. We were still getting killed on interest. We were able to cut our interest rate in half, keep the monthly payments the same AND shave off 7 years!!! I’m so pleased with the entire process and happy to leave a FIVE star review! The online uploads made it easy to submit all the material and they even sent someone to our home to sign final papers. Very good customer service! Extremely helpful and responsive for questions via email or phone at any point in the process - it was great!

Smooth as silk Kiley S. and Van N. expert understanding of their craft made the process of refinancing our home as easy as 1, 2, 3. Both demonstrated true professionalism from application to signing; answering all our questions as together we worked through the process. They took the time to get to know us, our family, and our plans as we prepare to step into retirement.

Incompetent slow Slow, too many broken promises to enumerate, lies, awful internet. SLOW. If negative stars an option I would give 5 especially after reading g their insipid response Avoid Westlend/Lenox at all costs Their rates and fees are market no better than Wells, Chase, AmeriSave, etc. Their underwriters are not trained.

Great company to work with! I'm very pleased that Brad Cejka contacted me and offered to lower my interest rate saving me a few hundred dollars per month. He was easy to work with and it was relatively easy to refinance. His assistant Veronica was really nice to work with also. Good communication all around. Thank you!

total bait and switch attempt Was quoted today by loan officer 3.125% rate with zero closing costs after lender credits. I sent in all my paperwork as requested and then when I got the Truth in Lending statement there was $1650 in fees after credits. I confronted my loan officer regarding what he had quoted me in comparison to his disclosure and he danced around the answer then tried to blame it on a mid day price increase. I told him I called BS on that. As a prior 25 year veteran from the mortgage industry, I know how to read loan disclosures and could tell a bait and switch when i see one. I ultimately told him to cancel my application as I no longer trusted him with my refi.