Thanks Mary! My husband passed away on December 4th so I was not looking forward to what I felt would be an unpleasant visit. Mary assisted me with everything in a very quick and efficient way. She was very professional and she answered all my questions while being kind, understanding, and caring. Mary turned my unpleasant visit into a productive visit and I felt good about that.

Owosso Customer Service Owosso Customer Service I have been a customer of Dort for 3 years. During the time I have ran into minor and major problems mostly your online system but with also my debit card being used illegally. At times I considered to transfer to another financial company. However, I discovered that you and I, are lucky to have a person consider right in the Owosso Dort to share a problem with customers such as I. The Customer Service lady, Vanessa, has always been outstanding help. Always very friendly and welcoming regardless how her own concerns are. Vanessa certainly is a value employee for you and your customers. Gary Coe

I would NOT recommemd this financial institution to anyone... I would NOT recommemd this bank to ANYONE. closed my account after not even being open a week. Must be there 6 months to make mobile deposits, 90 days before you can make check or cash deposits by atm, you have to deposit in person, atm usage fees even with their own atm, not linked with any other credit union, opt out of od protection, still get charged an overdraft fee even if its declined, refused to open a business account, with proof of business, unless i spent more money to file for a county proof of business certificate. What a load of crock. A total joke....then they charge you 5.00 to close an account.....

I was in a situation regarding the… I was in a situation regarding the foreclosure on my home. I called and was immediately given an appointment the following day. My issue was cleared and taken care of in the matter of less than 20 minutes. The representative that I spoke and met with was kind courteous, friendly, and very helpful to me explaining everything where I clearly understood. I would recommend this financial institution to all people that I know, even to those that I don't know.

Wait time I waited for over 1.5 hours to speak to a loan officer. My opinion: lazy, overpaid workers. Unacceptable wait time