I wae low on funds they help me out yes… I wae low on funds they help me out yes i would recommends them give them a five star i know where to go when i need fund people there is friendly and helpful

This company takes advantage of people… This company takes advantage of people who are in desperate times. This company is only good for putting people further in debt. I understand desperate times call for desperate measures but 700% interest rate?! A $300 loan will cost you $2000. No I am not making that up.

high interest poor customer consideration I was approved around 8am central or 9am eastern time for a small dollar loan.. with all the interest that will be accruing they could not do "same day ACH"? The representative said that it was disbursed to my bank account today. Then another representative gives me conflicting information. mind you I take out small loans to make up for the difference for whats missing due to my surviving child benefits being wrongfully denied. the worst part is I can see the money flash like its there since about 2pm but then isn't. so it could be altra federal credit union is shady also.

Courteous and considerate I wish at this moment that I could remember the name of the young woman who helped me acquire my loan. The process, at no fault of hers, took the course of a couple of days. She was patient, kind, courteous and immensely helpful. She made a process that was highly uncomfortable for me, into a far more pleasurable experience than I expected.

The customer service agent was very… The customer service agent was very knowledgeable, helpful, and friendly. I am a repeat customer, and have had a great experience, every time. Fast and easy application, and funding. I will recommend, and use, their service again.