My experience was very quick My experience was very quick. My representative was very helpful and explained everything. She was very polite and thanked me for choosing this company . I really liked the fact you can get more money as you move up to the next level.

Ms Virginia saved our Christmas!!! Ms. Virginia went above and beyond any expectation I could ever have in order to help our family have a Merry Christmas. She performed with true care, patience, and understanding, as well as showing that she is very knowlegable in the field she works. I greatly appreciate knowing that there are still real human beings out there handling these calls who truly care about helping a stranger.

Please chose another Mortgage Insurance Company My family and I have been enduring in our dealings with AAA. On August 12, 2023, an incident occurred that has left us grappling with not only the damages to our property but also the lack of support from our Claims Agent over the past three months. The gravity of our situation is exacerbated by the presence of young children and a stroke victim in our household. Regrettably, for months, we have been unable to use essential household appliances, including our washer, dryer, water heater, furnace, water filtration system, and various other basement-based appliances. Adding to our woes, our contractor is threatening to file a lien against our property due to unpaid fees for services rendered. In an effort to address this, we consulted our mortgage representative, who advised us to remit the $1,000 deductible to our contractor, a payment we promptly made. Despite two inspections to assess damages, our attempts to engage with our Claims representative have been fruitless. False assurances, pending paperwork excuses, and significant delays have characterized our interactions. Moreover, the information provided by AAA Management regarding a partial payout was not only delayed but also insufficient to cover the restoration of all damaged items. Despite multiple attempts to communicate, we have faced significant delays in completing necessary repairs and obtaining reimbursement for our losses. The situation has escalated to the point where legal action and the imposition of a lien on our property are being considered by our contractor due to AAAs delays and misinformation. We appeal to AAA Supervisors and Upper Management to expedite the resolution of this matter, as the impending legal actions pose a severe threat to our property. Your prompt attention to this issue is crucial, and we implore your assistance in bringing about a swift and satisfactory conclusion to this unfortunate situation. Thank you for your immediate attention to this matter.

Courteous and considerate I wish at this moment that I could remember the name of the young woman who helped me acquire my loan. The process, at no fault of hers, took the course of a couple of days. She was patient, kind, courteous and immensely helpful. She made a process that was highly uncomfortable for me, into a far more pleasurable experience than I expected.

From start to finish customer service was amazing! From start to finish customer service was amazing, professional and extremely helpful. My rep was Lindsey. She was extremely helpful, explained everything, took her time and answered all questions I had. I will definitely be recommending this compnay for a loan and definitely with Lindsey. It is extremely hard especially these days to find someone so enthusiastic about their job as well as professional and extremely personable. Customer service is what closes a loan and makes for the best marketing. I don’t know if she is able to get a bonus for every loan she closes or a raise but if I had her as an employee I would definitely be making sure she stayed. Thank you for such an amazing process from start to finish and I look forward to working with you in the future.