The customer service agent was very… The customer service agent was very knowledgeable, helpful, and friendly. I am a repeat customer, and have had a great experience, every time. Fast and easy application, and funding. I will recommend, and use, their service again.

I wae low on funds they help me out yes… I wae low on funds they help me out yes i would recommends them give them a five star i know where to go when i need fund people there is friendly and helpful

Courteous and considerate I wish at this moment that I could remember the name of the young woman who helped me acquire my loan. The process, at no fault of hers, took the course of a couple of days. She was patient, kind, courteous and immensely helpful. She made a process that was highly uncomfortable for me, into a far more pleasurable experience than I expected.

I submitted my direct express… I submitted my direct express SCREENSHOT for verification of income for a $200 loan and was CHARGED OVER $600 TODAY FROM THE ACCOUNT I NEVER APPROVED TO BE USED FOR PAYMENT. I called and asked why and they said their hands were tied. Unscrupulous, shady and WRONG. I AM NOW DESTITUTE. I AM A SINGLE MOM OF THREE AND I WANT ALL MY FUNDS BACK

Please chose another Mortgage Insurance Company My family and I have been enduring in our dealings with AAA. On August 12, 2023, an incident occurred that has left us grappling with not only the damages to our property but also the lack of support from our Claims Agent over the past three months. The gravity of our situation is exacerbated by the presence of young children and a stroke victim in our household. Regrettably, for months, we have been unable to use essential household appliances, including our washer, dryer, water heater, furnace, water filtration system, and various other basement-based appliances. Adding to our woes, our contractor is threatening to file a lien against our property due to unpaid fees for services rendered. In an effort to address this, we consulted our mortgage representative, who advised us to remit the $1,000 deductible to our contractor, a payment we promptly made. Despite two inspections to assess damages, our attempts to engage with our Claims representative have been fruitless. False assurances, pending paperwork excuses, and significant delays have characterized our interactions. Moreover, the information provided by AAA Management regarding a partial payout was not only delayed but also insufficient to cover the restoration of all damaged items. Despite multiple attempts to communicate, we have faced significant delays in completing necessary repairs and obtaining reimbursement for our losses. The situation has escalated to the point where legal action and the imposition of a lien on our property are being considered by our contractor due to AAAs delays and misinformation. We appeal to AAA Supervisors and Upper Management to expedite the resolution of this matter, as the impending legal actions pose a severe threat to our property. Your prompt attention to this issue is crucial, and we implore your assistance in bringing about a swift and satisfactory conclusion to this unfortunate situation. Thank you for your immediate attention to this matter.