Great support Great support. I couldn't see my history of transactions in my portis wallet and the customer service was prompt and helpful. Finally they've found a solution and I could track my purchases. The transactions with Banxa are bit scary, slow and expensive if you compare the price of the coins in the market in the moment of the purchase + commission. In summary, I'm happy with Portis and Shapshift, regarding Banxa, I would pick a different choice if I could.

Reported a scam platform using coincap.io logo My interaction with ShapeShift was not with them directly. They provide the customer support for Coincap.io and I was reporting a scam platform in an effort to get it taken down. The response from a Customer Service agent was prompt and helpful. A few days later, the scam platform was not accessible anymore but I do not know if this is due to action taken by ShapeShift or not.

Crypto made for public The basic of crypto made easy and for public. I had no idea about cryptocurrency until I made the choice to open an account and order a KeepKey, securing my funds. Every step of the process and any question poped in my head the customer services answered and guided me. Modern and highly attractive platform!

love at sight 1st time using ShapeShift , and with someone pretty "new" to crypto currency , it is hard for me sometimes to trading correctly and understand what i am doing with the plafrom i worked with, sometime i feel dumb , its true. But the first sight that ShapeShift gave me was friendly plafrom which is not too saddy , not too comlicated , or too many information * with me that enough , i dont need the tool that too comlicated far than my knowleged simple and easy to use.

I had some issues in regards to my…locating and transferring coins I had some issues in regards to my coins and unable to navigate to send them. I contacted shapeshift and I got a prompt reply. The Representative there went over with me a few steps in order to locate and solve the issue I was having. In a matter of minutes I was able to get the problem solved with their assistance of course. This isn't the first time that they've helped with a problem that I've had. The Representative was informative and helpful. Its a relief to know that they're right there to help out :).