ShapeShift is a SCAM ShapeShift is a SCAM! Nothing works with them They're still sending a lot of emails about their nonexistent airdrops. Few months ago I received FOX tokens as an airdrop, but they dissapeared. My friend had this same situation. Now I checked ETH address of my registered FOX wallet, but it's not eligible for airdrop!

I had some issues in regards to my…locating and transferring coins I had some issues in regards to my coins and unable to navigate to send them. I contacted shapeshift and I got a prompt reply. The Representative there went over with me a few steps in order to locate and solve the issue I was having. In a matter of minutes I was able to get the problem solved with their assistance of course. This isn't the first time that they've helped with a problem that I've had. The Representative was informative and helpful. Its a relief to know that they're right there to help out :).

Well was a bad day trading with… Well was a bad day trading with shapeshift unfortunately, they would only limit me to $1000 or less trades on Ethereum, BTC and USDC for some unexplained reason. To top it off 2 of my 10 trades are still "awaiting" so needed to do 2 help support tickets and I guess we will see how that goes. Two days ago I traded my Ether and BTC, over 20K worth in two trades without a hitch, so not sure whats up, maybe trying to get more fees from me ? Anyways I am disappointed, hopefully won't happen again, if it does I will ditch them and the keepkey and go ledger nano/coinmama,itbit or crypto.com, but we will see.

Top notch customer service I contacted the customer service team in a frantic mess after hours. I'm new to the Portis wallet and though I'd lost my unsupported ERC coins to the deep bowels of the interwebs. Customer service contacted me promptly and reminded me I could just import my Portis wallet into Metamask until they're supported. What a lifesaver! I was able to add their contact address, ship them off, and have since earned profit. Thanks!

Great support Great support. I couldn't see my history of transactions in my portis wallet and the customer service was prompt and helpful. Finally they've found a solution and I could track my purchases. The transactions with Banxa are bit scary, slow and expensive if you compare the price of the coins in the market in the moment of the purchase + commission. In summary, I'm happy with Portis and Shapshift, regarding Banxa, I would pick a different choice if I could.