Sean Ross
GBAwful and Unsecure Online Service "Sorry, we're having some technical difficulties. Please contact us at 1-888-984-3393" That should be their slogan because that's the message the comes up every time I try to access their web site (over 2 weeks now). They've lost my online application for life insurance twice. The fact that they save the applications with tokens instead of an actual backend database via a username/password is absurd and unsecure. I'm a web developer... and their system is one I would expect to find literally 20+ years ago. I'll look elsewhere for life insurance.
Cynthia Lafforthun
GBMy over the phone interview on health…A pleasant experience with the phone interview for William Penn Ins. Co. My over the phone interview on health and life was pleasant and not hurried or rude. Anita was patient and understanding and could laugh a little when it was appropriate with my comments. I believe I'll have great life insurance and that is the reason I chose William Penn.
Tyler . Richardson
GBThe perfect Trifecta! Banner has the best rates, easiest application, best customer service...what else could you ask for??
Noeleen Lotz
GBDisgusting treatment for a Deaf Customer It was extremely difficult to get my pension payout.I am deaf so I cannot phone but no-one from L&G communicated with me directly. So I received the same forms through the post four times which was very frustrating over a period of two months. I filled the 2nd forms correctly. Eventually, I asked my neighbour to speak on my behalf. Customer Services said all they just needed was a copy of my bank statement, passport and my driver's liscence which were promplty set off by 1st Class Signed for postage. I also made sure that Edith was noted as my interpreter. Lo & behold, the same fourth set of forms came though the post, two weeks after the phone call. Edith phoned again on my behalf but this lady from customer services would not speak to Edith and said that I needed to send a letter to L& G giving Edith permission to speak on my behalf.It took 20 minutes to convince her that the last call we had was supposed to record Edith on the system. Nothing was recorded. Eventually, the lady said that I would receive my payment within 15 days.This whole regamorale was stressful and their part was disgusting. It took just over two months to get my cash. O:( If I ever return to work, I would make sure that I would not accept L&G again.
Sheena J. B. Worthington
GBTHE LEGAL GENERAL MILTON FIRMAN THE LEGAL GENERAL MILTON FIRMAN I appreciate all of your hard work on my behalf. You were so meticulous, tenacious, impartial, and open. I'll always be able to say, "I had the best lawyer imaginable on my side." Just be patient when you choose him as cases can take a while and he doesn't have a magic wand you also need to do the legwork and your own research. He treated me like his family as if he were my father and supported me along the road (it is a very bumpy road but trust in the due process). He is a kind man; do not disparage someone who works hard for the greater good. Just have faith in his methods. I pray for your future success! May God Bless you and your family always xxxx